As the month of October comes to an end, we say farewell and thank you to one of our long-time employees. Eiko Wakai has been working at The J. Morey Company for nearly 22 years; however, her last day of work before enjoying retired life will be this coming Wednesday, October 31st. Eiko is a Senior Account Representative and has played a vital role in helping to service our commercial clients, especially those who speak Japanese. She is extremely hard-working and has contributed so much during her time as a member of The J. Morey Company family. We are all going to miss her, but we could not let her leave without asking her to share a few final thoughts in this month’s J. Morey Journal.
Q: What will you miss the most about working at The J. Morey Company?
E.W.: I will miss servicing clients’ business insurance needs and will especially miss helping Japanese-speaking clients. Also, I will miss working with my friendly colleagues.
Q: What is one piece of advice you would like to leave for your co-workers?
E.W.: Don’t be a robot. Provide more personal services. Think as if you are a customer in need instead of just as an insurance processor. Share your insurance knowledge and expertise, and provide more advice and service than what the client has asked for.
Q: What is the most important thing you have learned while working here?
E.W.: To not ignore the little things or doubts and to work diligently. If you let something go without taking care of it, it will come back to haunt you later.
Q: What are you looking forward to the most in this next chapter of your life?
E.W.: I am looking forward to having more time to do all the things that I love.
Q: Is there anything else you would like to say or want people to know?
E.W.: I would like to express my deep appreciation to all of my clients and colleagues. It was a rewarding experience working for you and with you.